Track a payment
Paste the request ID from the X-BOND-RECEIPT header. You'll see what happened and whether a refund is on its way.
Only calls made through a gateway URL are tracked and covered.
Do I need to do anything?
No. Claims open and pay out on their own. The refund goes to the wallet that paid.
Why wait 30 minutes?
Sellers get 30 minutes to dispute with their own logs. Most claims close without one.